by Michael DAscenzo | Dec 1, 2012 | Features
The administration of Australia’s tax and superannuation systems is shaped by a vision that Australians value these systems as community assets, and willing participation is recognised as good citizenship. We also have strong corporate values and we have focused on...
by Michael DAscenzo | Oct 1, 2012 | Features
Our call statistics also reflect a great start to Tax Time 2012. From 1 July to 22 July 2012, we received 801,364 calls and achieved service levels of 93.02 per cent for tax practitioner calls answered within two minutes. Among general taxpayer calls, 93.31 per cent...
by Michael DAscenzo | Aug 1, 2012 | Features
Tax Time 2012 publications online now As part of our commitment to providing useful and accessible products and services, all 2012 instructions, forms and schedules will be available online. As mentioned in our Tax Time 2012 publications broadcast email we have...
by Michael DAscenzo | Jun 1, 2012 | Features
Pre-filling and small business benchmarks This tax time I encourage tax agents to use our pre-filling service, which is available through the agent portal. This service is designed to make the process of preparing tax returns easier, quicker and more accurate for tax...
by Michael DAscenzo | Apr 1, 2012 | Features
Tax practitioners play an important role in helping their clients comply with their tax and superannuation responsibilities. They also help make the ATO’s administrative processes run smoothly, reducing compliance costs for taxpayers and generally helping it to make...
