IT-savvy businesses are more profitable

IT-savvy businesses are more profitable

The upside is you don’t need to be an IT geek to do it and customers are likely to vote with their feet to do business with you. International research has found that IT-savvy businesses are 20 per cent more profitable than their competitors. Just as important, they...
Failsafe record-keeping

Failsafe record-keeping

In the Victorian Black Saturday fires of 2009, 173 people sadly lost their lives, 414 people were injured, and countless homes and businesses were destroyed. These fires also destroyed countless computers and back-up tapes. People lost personal and business records,...
Getting VoIP right

Getting VoIP right

If you manage to do all of these things well, it can be better than a traditional phone system, cost much less and offer previously unimagined productivity increases through features like unified communications (chat, screen and file sharing, presence management and...
The social media revolution

The social media revolution

According to the Social Media Report published by Sensis in 2011, nearly two-thirds of online Australians have some sort of social media presence. Yet small businesses lag way behind with only 14 per cent having any sort of social media profile. So just what is social...
QA reviews go online

QA reviews go online

Testing the new system The new online system for the completion of PPQA has been trialled extensively with members to ensure that it is as intuitive as possible, limiting the need for additional training. The benefit to both clients and practices will be substantial –...