by admin | Jun 24, 2013 | Blog
Successful smaller (and larger) business operators strive to achieve a personal relationship with these key stakeholders. The level of engagement you have with potential and existing customers is an important factor in your journey towards a large customer base as a...
by admin | Jun 19, 2013 | Video
In this episode we discuss the recent self-education cost issue whereby the government is proposing to cap all self-education expenses at $2,000. Andrew Conway also announces the IPA’s 2013 “I Love Small Business” campaign and describes how you can...
by admin | Jun 17, 2013 | Blog
Mistake 1: not delivering consistent customer service Many businesses get so caught up in managing the bottom line that they neglect customer service and this can eat away at brand integrity, and affect profits. “If you say, ‘I’m going to deliver something to you or...
by admin | Jun 11, 2013 | Blog
The cloud enables the delivery of hardware and software, such as email, office applications, file storage and accounting, over the internet. Time, cost and productivity gains are among the benefits of cloud technology being discovered by today’s accounting firms. Many...
by admin | Jun 2, 2013 | Features
Principles for Effective Business Reporting Processes is a new International Good Practice Guidance from the Professional Accountants in Business Committee of the International Federation of Accountants (IFAC). It was written for all organisations, regardless of size...
