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  • Online refund scam leaves small business ‘gutted’, prompting push to better protect companies

Online refund scam leaves small business ‘gutted’, prompting push to better protect companies

A small business says it has been left "gutted" by an online credit card refund scam, prompting calls from retail groups to strengthen protections for business owners.

by | Jan 3, 2017

The Jim Bradley Speedball Company in Melbourne fell victim to a scam known as “friendly fraud”, where consumers claim a “chargeback” on their credit card to secure a refund, despite having received their goods they ordered online.

Read the full story at ABC news. 

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