The grants provided access to funds to those experiencing major structural damage or severe internal damage to their property to meet their immediate needs.
This includes business and agriculture customers who have suffered severe damage to property, equipment, fencing or loss of stock or livestock.
Members of the community can also volunteer for the Disaster Relief Australia “mud-army” or donate to support clean-up efforts at https://nab.benevity.org/adm/community as part of NAB’s national fundraising campaign for those impacted by the floods.
NAB group executive, personal banking, Rachel Slade, said flood-affected communities had shown incredible resilience in the face of worsening conditions and the bank was determined to help.
“Communities are rallying together in the face of rising flood waters and doing their best to protect their homes, farms and businesses from the devastating impact of floods,” Ms Slade said.
“There are NAB customers who have already lost so much, and our message to them is that we are here to help you through this.”
In addition to $1,000 grants, NAB is offering customers severely affected by flooding, loan deferral or reduced payment arrangements, and waiving some fees or charges relating to their accounts.
NAB has a longstanding policy to provide employees who are emergency service volunteers as much paid crisis leave as they require during emergencies, including the current floods across Victoria, NSW and Tasmania.
NAB customers who live in officially declared disaster areas, as listed by the Department of Home Affairs’ Disaster Assist website may be eligible for grants and other customer support. All inquiries will be assessed on a case-by-case basis and require evidence showing significant property damage.
Customers can apply online at nab.com.au/common/forms/disastergrant.
For further assistance, customers can call NAB Assist on 1300 308 132 or 1300 769 650 for business customers. NAB customer grant applications will be open for an initial two weeks (until 8 November 2022) and will provide initial support of up to a total of $1,000,000. Any further customer support measures will be considered as the situation evolves.
