NAB extends assistance to SA flood victims

Flood-affected NAB customers in South Australia’s Riverland region can now apply for $1,000 grants until 5 January.

by | 19 Dec, 2022

The grants will remain available to customers for a further three weeks and will provide access to funds for those experiencing major structural damage or severe internal damage to their property.

This includes business and agriculture customers who have suffered severe damage to property, equipment and fencing, or loss of stock or livestock.

Grants are available to customers who have suffered significant damage to their primary place of residence. Grants are not available for minor damage to homes or for damage to personal items and appliances, sheds, garages, or gardens, or loss or damage to investment properties or holiday homes.

NAB retail executive Krissie Jones said conditions were worsening in some flood-affected communities, and NAB was here to help.

“The flooding in the Riverland region is now expected to peak later than originally predicted, with emergency warnings impacting a number of communities in the area,” Ms Jones said.

In addition to $1,000 grants, NAB is offering customers severely affected by flooding, loan deferral or reduced payment arrangements, and waiving of some fees or charges relating to their accounts.

NAB customers who live in officially declared disaster areas, as listed by the Department of Home Affairs’ Disaster Assist website, may be eligible for grants and other customer support. All inquiries will be assessed on a case-by-case basis and require evidence showing significant property damage.

Customers can apply online at nab.com.au/common/forms/disastergrant.

For further assistance, customers can call NAB Assist on 1300 308 132 or 1300 769 650 for business customers.

NAB customer grant applications will be open until 5 January 2023 and will provide initial support of up to a total of $1,000,000. Any further customer support measures will be considered as the situation evolves.

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