The grants will continue to provide ready access to funds for those experiencing major structural damage or severe internal damage to their primary place of residence to meet their immediate needs. This includes business and agriculture customers who have suffered severe damage to property, equipment, fencing, or loss of stock or livestock.
Grants are not available for minor damage to homes or for damage to personal items and appliances, sheds, garages, gardens, or loss or damage to investment properties or holiday homes. NAB is still offering a range of other financial relief measures to customers severely affected by flooding in NSW, Victoria, South Australia and Tasmania, such as loan deferral or reduced payment arrangements and waiving of some fees or charges relating to their accounts.
NAB executive retail regional NSW/ACT, Tony Story, said some flood-affected communities still need NAB’s help as conditions continued to worsen.
“A number of communities in Central West New South Wales are still being impacted by the flooding and we’ll continue to help them get the support they need,” Mr Story said.
NAB customers who live in officially declared disaster areas, as listed by the Department of Home Affairs’ Disaster Assist website, may be eligible for grants and other customer support. All inquiries will be assessed on a case-by-case basis and require evidence showing significant property damage.
Customers can apply online at nab.com.au/common/forms/disastergrant
For further assistance, customers who may need help are encouraged to visit their nearest open NAB branch where it’s safe to do so, contact their banker directly, or call NAB Assist on:
1300 308 132 for personal customers (8am–8pm Monday–Friday, or 9am–1pm Saturday AEDT).
1300 769 650 for business customers (8am–5pm Monday–Friday AEDT). Visit nab.com.au/disaster
Agri customers who need help can contact their banker.
