Commonwealth Bank delayed writing to overcharged business customers

A Commonwealth Bank executive has admitted the bank put off writing to overcharged small business customers so that he could avoid being grilled at a parliamentary hearing.

by | 25 May, 2018

Commonwealth Bank delayed writing to overcharged business customers

CBA’s executive general manager of retail products Clive van Horen returned to the witness box, after giving evidence in earlier hearings into consumer lending, where he admitted a technical glitch in assessing overdrafts was not picked up for more than four years.

Read the full article at ABC Online.

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