The most common of these tip-offs were demanding cash from customers, paying workers “cash in hand”, or not declaring all sales.
The shadow economy (previously referred to as the black economy) refers to activities that take place outside of the tax and other regulatory systems. The ATO estimates that the community misses out on around $11 billion in taxes each year as a result of the shadow economy.
Topping the list of industries the ATO was tipped off about in the past year were building and construction, hairdressing and beauty services, cafés and restaurants, road freight transport, and management advice and related consulting services. Tip-offs from NSW topped the ATO’s list with over 13,400, followed closely by Victoria (over 11,500) and Queensland (over 9,200).
ATO Assistant Commissioner Peter Holt explained that tip-offs helped the ATO shine a light on tax avoidance and protect honest businesses.
“The last couple of years have been tough for some businesses. But this doesn’t make it okay to gain an unfair advantage over honest businesses playing by the rules. The shadow economy is an economic and social issue that affects all of us. As businesses recover from the impacts of COVID and natural disasters it is more important than ever to protect the vast majority of businesses who are honest and try to do the right thing,” Mr Holt said.
“Every dollar of tax dodged is a dollar that can’t be used for vital services like health and aged care. We’ve all witnessed over the past couple of years how much the community relies on these critical services.”
Mr Holt clarified that it’s not just businesses the ATO has its eye on.
“We know that many customers also demand to pay in cash and ask for discounts to avoid paying tax, and we also know that many workers are demanding cash especially where there is a shortage of labour. Our message is – regardless of which party is driving the behaviour – it’s illegal and we’re on to it,” he said.
Mr Holt added that tip-offs from the community provide the ATO with valuable intelligence to assist with current and future investigations, with more than 90 per cent of the 43,000 tip-offs received found suitable for further investigation or retained for intelligence purposes.
“Sometimes that tip-off can be the final piece of the puzzle we need to act,” Mr Holt said.
“We get tip-offs from other businesses, customers, members of the public, even employees. The surge in tip-offs tells us the community is not willing to let this behaviour slide anymore. If these businesses think they can continue to hide in the shadows and not pay their fair share of tax, they are mistaken. It’s not a matter of if the ATO will shine a light on this behaviour, it’s when.”
Mr Holt confirmed that most of the tip-offs came in from Sydney with over 5,600 received but that tip-offs aren’t just coming in from the big cities with almost 7,000 tip-offs about shady behaviour from people outside of capital cities last financial year.
The top five regional locations that the ATO received tip-offs from in 2021–22 were the Sunshine Coast Hinterland (Queensland), Cairns (Queensland), Wellington (NSW), Wodonga (Victoria), and the Mornington Peninsula (Victoria).
Mr Holt also encouraged tax professionals to look out for shadow economy behaviour.
“We’re asking tax professionals to dig deeper and ask their clients more questions when things don’t add up. When reported income falls outside of our small business benchmarks, this should be a warning sign to tax professionals that they need to ask more questions as there could be some shadow economy behaviour at play,” Mr Holt said.
“The ATO will take firm action against business owners who deliberately avoid paying their fair share of tax. We know that honest businesses and the community expects us to do this. It’s all about keeping the playing field as level as possible.”
The ATO also confirmed it has received a number of tip-offs as part of Operation Protego, which is investigating significant fraud involving participants inventing fake businesses to claim false refunds.
The ATO values referrals from the community. Tip-offs can be made online at ato.gov.au/TipOff, via the ATO app, or by phoning 1800 060 062. All tip-offs are private and you can remain anonymous. Tax professionals can provide information by phoning 13 72 86 (Fast Key Code 3 4).
