Inspector-General of Taxation Karen Payne has revealed that her office received 903 complaints over the last financial year where the ATO said it had no record of such complaints being raised with them.
Read more at the Accountants Daily.Â
ATO complaints going nowhere: Tax watchdog probes discrepancy
Close to nine out of 10 online complaints made to the tax watchdog had not been recognised by the ATO as a complaint despite taxpayers insisting that they had escalated the issue previously.
