6. You need to be technologically-savvy to use VoIP
Using a VoIP phone system isn’t very different to a conventional system. In fact, some would argue that it’s much easier. Most providers offer a simple ‘plug and play’ option, where the equipment comes to you pre-configured. Forget the traditional installation run-around, all you have to do is connect it to your modem, wait for a dial tone and you’re good to go.
7. Switching to VoIP is a large investment
Moving to VoIP is actually very economical, especially for small to medium businesses. You may have to purchase new handsets and some additional equipment, but the cost of installing a conventional PBX would typically be at least triple the amount even before taking into account the hardware required. With the low call rates and line rental, your new VoIP system normally pays itself off in about three months.
Tip: Look for a ‘hosted’ solution where the equipment is provided by the VoIP provider – this reduces your upfront investment.
8. Upgrades are expensive
The beauty of VoIP is its flexibility and scalability. Everything is hosted online, which means that upgrading or making changes is generally easier than with conventional systems. Upgrading is usually as simple as making a request online or over the phone and the only expense involved is the additional service costs of your new plan and perhaps some additional handsets/equipment if required.
Good to go
Once you have the facts, VoIP isn’t really as scary or complicated as some might think. Find a reliable provider that gives your business the flexibility, features and simplicity it needs and you could cut up to 60 per cent off your telephony costs.
