New insights into accounting specialisation

New insights into accounting specialisation

At a glance: Clients who use a specialist accountant rarely return to a generalist practice. A fifth of clients will pay a 25% premium for specialised accounting services. Specialised firms can achieve significantly higher valuations than generalist firms. For...
The surprising power of ‘I don’t know’

The surprising power of ‘I don’t know’

At a glance: Accountants must communicate complex ideas of risk and uncertainty to their clients. To be trusted, professionals should focus on demonstrating their trustworthiness. Be open about what you know, what you don’t, and that advice may change. Exposing your...
From compliance to counsel: the hard part

From compliance to counsel: the hard part

At a glance: Firms are shifting from compliance work to a more consultative, advisory model. However, compliance workloads remain the biggest practical barrier to scaling advisory services. Tax planning is the most common advisory, with ESG and crypto on the rise....