by Phoebe Armstrong | Oct 23, 2025 | Features
At a glance Hiring is the most critical HR task; bad hires are costly to recover from. Prioritise effective onboarding and deliberately shaping your business culture and core values. Defer complex performance management systems and discretionary perks until the basics...
by David Walker | Oct 22, 2025 | Features, News
At a glance An ombudsman’s review validates agents’ complaints about poor service from the ATO. Key issues include long waits, inconsistent advice, and an unfit agent phone line. The IPA welcomes the findings but fears the ATO will again be slow to act. For years, IPA...
by David Walker | Oct 22, 2025 | Features
If you’re in an accounting practice, odds are that you’re already using artificial intelligence (AI) tools to get jobs done. But in its June 2025 final report, the UK government’s SME Digital Adoption Taskforce suggests three key barriers are slowing SMEs’ adoption of...
by Helena Vallely | Oct 21, 2025 | Features, News
Image: “WH Smith” by Tiia Monto licensed under CC BY-SA 3.0. At a glance WH Smith overstated earnings by $61m, causing its share price to fall 42%. The error may have stemmed from manual processes and/or pressure to meet growth targets. To reduce the...
by Jasmine Crittenden | Oct 15, 2025 | Features
Wells Fargo’s John Stumpf oversaw a corporate culture that enabled fraud and rule-breaking. (Fortune Global Forum 2015” by Fortune Global Forum, CC BY-NC-ND 2.0) At a glance A positive organisational culture reduces rationalisations for fraud. Foster open...
