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Expert tips: How to lift fees and still keep clients happy

Expert tips: How to lift fees and still keep clients happy

by Caroline Riches | Nov 27, 2025 | Features

At a glance Fee increases are necessary for your firm’s sustainability and client service quality. Calculate your true costs and build a strong, outcome-focused value proposition. Use value-based pricing and communicate changes with clear, empathetic, and...
Lori Hauck has a plan to solve accounting’s image problem

Lori Hauck has a plan to solve accounting’s image problem

by Phoebe Armstrong | Nov 26, 2025 | Features

At a glance Accounting suffers from a dull image, unlike professions glamorised by pop culture. This poor perception is contributing to a growing talent shortage in the industry. Attracting diverse talent requires early outreach to students, even before they reach...
An Excel star explains the spreadsheet’s enduring power

An Excel star explains the spreadsheet’s enduring power

by Phoebe Armstrong | Oct 29, 2025 | Features

At a glance Leila Gharani teaches millions how to use Excel more effectively for business. Excel remains a reliable and essential tool for accountants after four decades. Many accountants miss out on powerful features like Power Query for data automation. AI can help,...
Benchmarking: Can you tell if your firm measures up?

Benchmarking: Can you tell if your firm measures up?

by Caroline Riches | Oct 28, 2025 | Features

At a glance Benchmarking compares your business performance against competitors to identify areas for improvement. Data can be biased towards large firms, geographically limited, and quickly become outdated. Focus on relevant metrics, track your own progress, and aim...
Division 296: A lesson in ignoring good tax principles

Division 296: A lesson in ignoring good tax principles

by Tony Greco | Oct 23, 2025 | Features, Blog

* Tony Greco (pictured above) is the senior tax advisor at the Institute of Public Accountants, and has analysed Australian tax policy for 16 years. Even staunch opponents of the proposed changes to Division 296 did not begrudge the government’s attempt to reduce the...
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